Q: What benefits can a buyer enjoy with artworks purchased from CFAO?

A: There are several important after sales services art buyers can enjoy: -Each artwork sold by CFAO has a permanent record with CFAO. For lost artworks, our database can help to identify the unique number and sticker on the artwork. -Buyers can keep a virtual gallery on CFAO. This is particularly helpful to collectors who wish to record artworks purchased from CFAO. -Artworks purchased from CFAO are welcomed for resale on our platform for a reasonable fee.

Q:How do we ensure the authenticity of artworks?

A:CFAO is selective as to the artists we work with and the artworks we present to you. Each artwork has an authenticity certificate attached issued by the artist. In addition, CFAO has security measures to protect the artworks you purchase from us. Each piece of artwork sold by CFAO has an authenticity sticker attached with a unique number. CFAO keeps a permanent record of the artworks you purchase and this unique number. If any one of the artworks is stolen, we can provide proof of ownership and identity. When you transfer the ownership of any artwork, please advise us.

Q: What quality grades of Su embroidery are available in Chinese Fine Art Online?

A: Chinese Fine Art Online sells fine quality to top quality Su embroidery artworks. Our judgment is made based on the size, complexity and delicacy of the work. Our purpose is to help our customers buy valuable embroidery works at a reasonable price. There are four quality grades of Su embroidery in Chinese Fine Art Online: Museum Collection, Premium Collection, Fine Art and Art lover. Museum collection class of Su embroidery represent extremely good quality embroidery work that is collectable for museums or families and will increase in value with time. These also brighten up the walls of homes and make exclusive gifts to loved ones. Premium quality embroidery is very high quality Su embroidery work. This class of Su embroidery is suitable for family collections and should last for generations. The work is so fine that its value should increase with time. They also brighten up the walls of homes and make exclusive gifts to loved ones. Fine Art Su embroidery is of fine quality Su embroidery. The best of this class of embroidery is normally the best of what you can find in the ordinary market. Any piece of it makes a wonderful gift to a special friend as well as a looking good in your home. It brings your loved ones a pleasant surprise and stimulates interesting discussion at home and the office. Embroidery works of art lover class are selected works that aim to attract art lovers to appreciate the beauty of Su embroidery. Those works are made with fine quality and come with friendly prices. If you have not collected Su embroidery before, this class of embroidery is a good start.

Q: What classes of embroidery works are available on the market?

A:The quality of silk embroideries varies tremendously, as do prices. The quality of silk embroideries can be divided into three groups, low, fine and top quality. Low quality embroidery. Low quality silk embroideries are often found in tourist spots. They normally don¡¦t look bad from a distance. The quality differences can be seen by close inspections: Those works are probably not 100% hand embroidered, there is normally only a little silk hand embroidery work in each picture. The embroidery work is done with undivided silk thread and there is a noticeable space between each two silk threads. The stitches are long. Chinese Fine Art Online does not sell this class of embroidery. Fine quality embroidery. Embroidery of fine quality is 100% hand embroidered. The embroidery work is always done with split silk threads. One silk thread can be divided into up to 64 thinner silk threads. Most of the embroidery work in fine quality silk embroidery is done with 1/2 to 1/4 divided threads. This class of embroidery work requires an artist at least 5 years of experience in mastering this technique. Depending on the size and complexity of the work, it may take months to finish a fine quality embroidery work. You can find fine quality embroidery works in Chinese Fine Art Online. We sub- divide this class into Fine Art and Art Lover class based on the size, complexity and delicacy of each works. Top quality embroidery. Top quality embroidery works are normally made with very thin silk threads, 1/32 to 3/16 of each silk thread is common for this class of embroidery work. The work is so delicate that you probably cannot tell the difference from the original painting without close inspection. It normally takes a team of the artist and workers of over 10 years embroidery experience months to complete. Due to its high requirements for labor, top quality of embroidery works are normally expensive. Sadly, the highly skilled embroidery workers and artists normally have to stop doing embroidery work due to eye problems after they reach about 45 years old. New generations are less keen to continue this art, as this type of art requires not only talent, but also lots of time to master the techniques and to complete the fine quality work. Top quality embroidery works have been collected by known collectors and the available works of this class are not often seem on the ordinary market. As we work with skilled artists, Chinese Fine Art Online is able to provide embroidery artwork of this class. This top quality of embroidery is available in limited quantities. Some of the works will not be reproduced again, especially those finest, due to the retirement of skilled workers and artists. Chinese Fine Art Online subdivides top quality into museum collection and premium collection quality, based on the size, complexity and delicacy of each work.

Q: What exactly is Suzhou embroidery?

A: Suzhou embroidery (Su embroidery) is a unique form of Chinese art, hand made using the finest silk threads to create stunningly realistic images. For more information on Su embroidery, please go to our About Us-About Su Embroidery section.

Q: Why should I buy a piece of Su embroidery?

A: Su embroidery is a unique form of Chinese art. It takes over 10 years of practice and natural talent to become a Su embroidery artist. Buying a good piece of Su embroidery is a treat to yourself as well as a good investment.

Q: Some of the artworks shown are sold. Can I order another?

A: For artworks which are already sold, we will need to check with the artist to determine if it can be made again. Every artwork is original and unique. Even if the artist agrees to make an embroidery based on same picture, the new one will not be exactly the same as the sold one. You can order the sold embroidery and CFAO will contact the artist for a quotation and estimated time required.

Q: What kind of image can I have made into an embroidery? Does it have to be a Chinese style image?

A: Any image you like can be hand crafted onto Su embroidery. Any image can be transformed by our artists into a unique piece of art which is perfect for your home or workplace.

Q: Do artworks arrive framed?

A: Normally, Su embroidery artworks are delivered matted but unframed to allow you to choose the exact frame suitable for your home or office. CFAO also provides professional framing. Please contact us through service@chinese-fine-art.com to discuss preferred framing for your artwork. However, due to breakage and delivery difficulties, we strongly recommend that customers get their framing done locally. Please note that customers need to pay extra for shipment of framed artworks.

Q: How long it normally takes to deliver my artworks?

A: It normally takes 15 working days after we collect your payment. If you pay through Paypal e-Check, the payment will arrive our account 3 to 5 working days after your payment. All the embroidery artworks are from Suzhou China. We use a reputable carrier to ship artworks. Depending on the location of shipment and the flight schedules, the shipment period may vary. We insure artworks during shipment. You will receive artworks within reasonable time period. If artworks lost during shipment, we will refund your payment.

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